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so that you can focus on bigger things

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about chat

Chat Management

See and answer chats from multiple channels within one inbox

about team

Collaborate Across Teams

Add team member and specify role according to their responsibility

about admin

Admin Collaboration

Let chat admins work together to answer customer messages

about payment

Payment Methods

Take payments instantaneously in
chat through any payment method

Our partners

Join the 30,000+ companies already using Zaapi

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PANACEE Group

Our Client Testimonials

Real user stories about how we help make our customers' businesses better

Karmart

Karmart optimizes chat responses by over 30% with Zaapi

Regional cosmetics retailer Karmart saw a significant decrease in average response times by combining all brand channels with Zaapi

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Panacee Medical Centre

Panacee increases chat response rates to 100% with Zaapi

In addition to the health center. Panasi also offers many dietary supplements. Whether it's an Anti-Aging supplement or a weight loss supplement that helps.

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Castle C

Castle C chat response rate increased by more than 50%

Castle C, a renowned cosmetics and skincare business in Thailand, manages over 300 brands and offers more than 1,500 SKUs under its portfolio.

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Levendecor

How Leven Decor built a transformative chat CRM with Zaapi

Levendecor used that Zaapi CRM to give their admins a much better understanding of every new customer

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Keepin

Keepin responds to customer chats over 70% faster with Zaapi

Keepin, a leading manufacturer of shipping bags, we take care from start to finish, from design to production for both small and large enterprises.

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vcommon

Zaapi helps VCOMMON more than double Shopee's store score

VCOMMON is a business brand that sells various products online, with more than 10,000 orders per month through major channels such as Facebook Page.

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50
M+
Messages Exchanged
10
k
Chat Accounts Integrated
20
k
Number of Team Members*

Investors

They believe in us

Zaapi is supported by these renowned investors

GFC
flourish
patech
Flash Ventures
1982 Ventures
Kaya
iterative
Sprout
Sketchnote partners
Press Highlights

Who's mentioned Zaapi ? Here's some of our recent coverage online

logo tech in asia
Exclusive: Ecommerce enabler Zaapi bags $4m seed round led by Flourish Ventures, GFC, Partech
logo technode global
Singapore e-commerce enabler Zaapi raises $4.5M seed investment led by GFC, Flourish Ventures, and Partech
logo thaiger
Zaapi invites Thai merchants Open a free online website with a full management system!
logo RYT9
Zaapi raises US$4.5 million to drive small businesses in Southeast Asia through mobile-first e-commerce app
Head Office
Thailand
WeWork, T-One Building, Bangkok
Singapore
WeWork, 9 Battery Road, Singapore

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