20% Early Bird Discount
Limitation:
- Pay for a 7-day free trial
Condition:
- Discount for the first billing cycle only. The discount cannot be used in the next billing cycle.
- DISCOUNT BEFORE VAT (VAT 7%)
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Try Zaapi free for 7 days, no credit card required
Choose the right plan for your business on Zaapi
Calculate the price for your plan
Choose to customize your business plan
Base plan
Add-ons
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Centralise Chats and Collaborate Across Teams
All channels of chat included
Bring chat from all social media and e-commerce channels into one place, from Facebook Page, Instagram, LINE OA, Shopee, Lazada and TikTok.
Customise Workflows
A workflow management system that enables seamless chat responses with key features like creating Quick Replies, tagging customers, or tracking chat status.
Collaborate Across Teams
Easily manage your team on a single platform, enabling seamless customer care between teams.
Analytics
Chat Summary
Analyze the chat response performance of the admin team on each channel. Whether it's Social Media or E-commerce.
Analyze the number of chats on each channel.
Full access
Prevent drops in chat response rates that can impact your store score by tracking and analyzing chat responses in real-time.
Performance by Agent
Full access
Take a closer look at the performance of individual admin chat responses. Whether it's the number of chats answered, the number of chats dropped, the chat response rate, and more.
Customer Chats by Time of Day
Full access
Analyze data and summarize the number of incoming chats each hour/day that customers contact in each time period to analyze the time period and adjust the strategy for responding to chats.
INTELLIGENT AI BROADCASTING
Basic niche broadcast
Send broadcast messages to tagged customer groups on Zaapi and the time period when they last contacted before or after the contact.
GROUP-SPECIFIC BROADCAST FILTERS BASED ON AI-POWERED ANALYTICS
Full access
CREATE AUTOMATIC TAGS OR FILTERS FROM AI-POWERED DATA ANALYSIS, SUCH AS PRODUCTS OF INTEREST, ORDERS PLACED, OR ORDER AMOUNTS, TO FILTER BROADCAST GENERATION.
KNOW YOUR CUSTOMERS BETTER WITH ADVANCED AI TECHNOLOGY
Full access
Analyze all chat history to know your customers better. Identify insights on products they are interested in and total orders.
UPLOAD PRODUCTS AND CONVERSATION HISTORY FOR AI TO ANALYZE DATA.
Full access
UPLOAD CHAT HISTORY AND PRODUCT LIST TO LET AI ANALYZE CUSTOMER DATA FOR YOU TO BROADCAST TO SPECIFIC CUSTOMERS MORE ACCURATELY.
Create and Manage Orders
Inventory Management
Real-time inventory set up merchandise status instantly on Zaapi
Download order information
Systematically download customer order information
Create Orders in Chat
Create orders instantly within the chat. Ready to send payment methods instantly.
Share items within chat
Share products that customers are interested in instantly within chat.
Record Customer Information
Store customer data
Systematically store customer data in Zaapi to improve admin responses
View Ad Source in Chat
Customers come from any Ads you know. View Chat Ads on Zaapi
Zaapi Support Team
Demonstration and basic instructions
Assist with features from customer contact to actual onboarding from Zaapi's support team.
Priority Team Assistance
There is a team ready to support customers continuously. Coordinate and provide guidance from the use of the system.
Payment
Credit Card
TrueMoney Wallet
Rabbit LINE Pay
PromptPay
WeChatPay
Referral will receive 2,000 baht.
limitation
- When referring customers to apply for a package and use Zaapi services in a 3-month or 1-year package.
condition
- Zaapi will issue a unique "code" for referrer (referrer) for new customers to share the code with the Zaapi team before signing up for the service, and new customers will receive a discount of 2,000 baht in the package, whether they subscribe to a 3-month or 1-year package (discount only for the first billing cycle).
- Referrer will receive 2,000 baht / new customer who subscribes to the package.
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Moving customers get 20% discount
limitation
- When applying for a 3-month or 1-year package
- Customers who have migrated from using other chat integration systems to sign up for Zaapi
condition
- For existing customers who are using the service with another chat system and want to relocate, they must provide proof of application with such camp to check and determine eligibility for the transfer program.
- DISCOUNT BEFORE VAT (VAT 7%)
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Payment Gateway Fee
Fees are charged only when they are used.
The company reserves the right to change the terms and conditions of service.
fee
Mobile Banking Fees*
15 THB / Transaction
PromptPay QR Code Payment Fee*
0.8%
Digital Wallet Acceptance Fee*
1.5% - 3.2%
Credit and Debit card acceptance fees*
3.2% - 3.5%
Withdrawal fees when paying with credit/debit cards
20 THB
Withdrawal fees over 50,000 THB
free
*All payment methods do not include VAT 7% of the net fee amount.
Merchants received = Product price * (1 - Fee (%) * (1 + VAT (7%))
Payment system provided by GB Prime Pay
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