Client Stories

Client Testimonials

Learn how Zaapi is helping companies across Thailand to manage their custsomer chats

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E-commerce

How Keepin increased their chat response rate by over 70%

Keepin, a leading manufacturer of delivery bags, significantly improved their customer chat response rate after combining all of their chats in Zaapi

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Retail

How Karmart increased average response time by 30% with Zaapi

Regional cosmetics retailer Karmart saw a significant increase in average response times by combining all brand channels with Zaapi

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Retail

How Leven Decor built a transformative chat CRM with Zaapi

Levendecor used that Zaapi CRM to give their admins a much better understanding of every new customer

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E-commerce

How Zaapi helped VCOMMON more than double its Shopee store rating

Vcommon improved their Shopee store rating from 30% to 70% by increasing their customer chat response times using Zaapi