AI Assistant
Personal assistant to serve your business's customers with intelligent AI.
AI, an intelligent assistant with access to all data, provides seamless Q&A support for customers.
Zaapi's intelligent assistant is designed to help admin teams work through AI technology that can analyze data, summarize conversations, and provide customers with accurate answers in an instant.
Upload data at your fingertips.
The system analyzes and searches data from the AI Development Center or the entire knowledge base to understand all aspects of your business. Enable AI intelligent assistants to provide on-point advice and answer questions that are consistent with your work style.
Automated Conversation Summaries
Never miss any important points in customer conversations with AI, which helps analyze and summarize key messages from all interactions. This saves time from having to read through previous messages, enabling the admin team to quickly understand customer problems and needs, even without prior conversations. AI ensures faster customer service, reduces communication errors, and enhances customer satisfaction, creating a more positive experience.
Generate suggested answers instantly.
Generate suggested answers through AI to respond to customer questions promptly, providing real-time assistance in formulating answers. This helps your team work faster and more efficiently, reducing response time and enabling quick access to important information. The system supports a wide range of question formats, from general to complex inquiries, and offers multilingual answers in both Thai and English.
Instantly find information from the AI development center.
Find answers anytime with the AI assistant, reducing the time needed to locate information and improving the accuracy of customer service. Powered by data from the AI development center, the assistant helps speed up customer service by allowing the admin team to ask questions directly to the AI, ensuring that customers always receive prompt and accurate service.
Demonstration video
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