The only platform in Thailand with unified chats across all social media and e-commerce
![](https://cdn.prod.website-files.com/641814af0ec494592ec981d5/664ad92493e4a4cd2f9dc90b_home-header_logos_v2.webp)
![header device](https://cdn.prod.website-files.com/641814af0ec494592ec981d5/65cc1dd830359ffb8b1d727a_header_device.webp)
![header chat1](https://cdn.prod.website-files.com/641814af0ec494592ec981d5/65cb4fdd4af4f1fce17fa158_header_chat-1.webp)
![header chat2](https://cdn.prod.website-files.com/641814af0ec494592ec981d5/65cb4fddb45dca30b856cc1d_header_chat-2.webp)
![header chat3](https://cdn.prod.website-files.com/641814af0ec494592ec981d5/65cb4fdd45a567b6eb4ceb15_header_chat-3.webp)
![header chat4](https://cdn.prod.website-files.com/641814af0ec494592ec981d5/65cb4fdd8d868492d72cfc6e_header_chat-4.webp)
See how it works!
Click on the button below
![641dc9b830ad...ent-bg1](https://cdn.prod.website-files.com/641814af0ec494592ec981d5/65354c504539ef48414853f7_641dc9b8d30ad5ff3086f6d4_gradient-bg%201.webp)
![Chat management, chat integration Respond to customer chats](https://cdn.prod.website-files.com/6420266ab87769352181755e/664715003e14d66e063e04f5_Image.webp)
Centralise Chats
Solutions for businesses and online stores Respond to customer chats covering social media, Facebook Page, Instagram, LINE OA and e-commerce Shopee, Lazada, TikTok.
![Manage orders](https://cdn.prod.website-files.com/6420266ab87769352181755e/65353d43c693127e8f77a9d8_Order%20Management%20.webp)
Create and Manage Orders
With Zaapi's intuitive order management and notification system, you can streamline your operations, provide a seamless ordering experience for your customers, and stay connected with them throughout their purchasing journey.
![CRM STORE CUSTOMER DATA](https://cdn.prod.website-files.com/6420266ab87769352181755e/6642034cceb960b974e33bf7_CRM.webp)
Record Customer Information
View customer order history or add phone numbers, addresses, and other information on the customer data storage system, allowing teams to provide personalized customer service from the first response.
![Customise Workflows](https://cdn.prod.website-files.com/6420266ab87769352181755e/65353d2592a04a804f93ea69_Customized%20workflow.webp)
Customise Workflows
However your company works, you can customise Zaapi to suit your workflow to enable seamless chat communication with buyers. Add custom labels, create frequently used quick replies, and organise your inbox however you want with full flexibility.
![Team Management System](https://cdn.prod.website-files.com/6420266ab87769352181755e/65353b16c3ba19b43fc67d6d_collaboration-across-teams.webp)
Collaborate Across Teams
Work together as a team from the same inbox with Zaapi team management and agent collaboration functionality.
![Chat management, chat integration Respond to customer chats](https://cdn.prod.website-files.com/6420266ab87769352181755e/664715003e14d66e063e04f5_Image.webp)
![Manage orders](https://cdn.prod.website-files.com/6420266ab87769352181755e/65353d43c693127e8f77a9d8_Order%20Management%20.webp)
![CRM STORE CUSTOMER DATA](https://cdn.prod.website-files.com/6420266ab87769352181755e/6642034cceb960b974e33bf7_CRM.webp)
![Customise Workflows](https://cdn.prod.website-files.com/6420266ab87769352181755e/65353d2592a04a804f93ea69_Customized%20workflow.webp)
![Team Management System](https://cdn.prod.website-files.com/6420266ab87769352181755e/65353b16c3ba19b43fc67d6d_collaboration-across-teams.webp)
Join the 30,000+ companies already using Zaapi
Start your 7 day free trial today
Let Zaapi help you manage your chats
![641dc9b830ad...ent-bg1](https://cdn.prod.website-files.com/641814af0ec494592ec981d5/65354c504539ef48414853f7_641dc9b8d30ad5ff3086f6d4_gradient-bg%201.webp)