Table of Content

Respond to Customers on Desktop & Mobile

At the office or on the go, respond to customers wherever you are

Respond to chats anytime and from any location with Zaapi. Our chat system supports both iOS and Android mobile devices, as well as a fully functioning web application for your desktop computer, ensuring seamless accessibility wherever you are.

With Zaapi, you'll experience a user-friendly interface that is intuitive and easy to navigate. Our platform is designed with convenience in mind, enabling you to swiftly respond to customer chats. By eliminating any unnecessary complexities, we help you save valuable time and provide a streamlined experience for both you and your customers.

Our fast and efficient chat system enables you to respond promptly to customer inquiries, ultimately accelerating your sales cycle. By engaging in real-time conversations, you can provide immediate assistance, address concerns, and guide customers towards making purchasing decisions. With Zaapi, you'll have the tools to close sales faster, boosting your overall productivity and driving revenue growth.

Latest features on Zaapi

See more functions from Zaapi's team of experts

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Download order information

Download all order data on Zaapi Manage and track every order systematically.

Create and Manage Orders
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Saved Filters

Save frequently used filters to easily navigate your inbox

Customise Workflows
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Respond to Customers on Desktop & Mobile

At the office or on the go, respond to customers wherever you are

Centralise Chats
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Create Orders in Chat

Effortlessly create orders via chat for a convenient and efficient ordering experience

Create and Manage Orders
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Track Product Inventory

Track product inventory, monitor sales status, and efficiently manage products in stock

Create and Manage Orders
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Multiple Payment Methods

Offer your customers full flexibility with a range of different payment options

Create and Manage Orders
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Share Products

Share product details into chat with one click

Create and Manage Orders
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View Customer Information

All your customer information saved in a single place

Record Customer Information
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View Ad Source in Chat

Understand the context by viewing which Facebook Ad a customer messaged through

Record Customer Information
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Add Custom Labels

Organise your chats with customisable labels

Customise Workflows