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Create Orders in Chat

On Zaapi's system, users can create orders for customers and send payment channels instantly in the chat. Reduce admin team workflow to increase sales

On Zaapi's system, users can create orders for customers and send payment methods instantly in the chat. Reduce admin team workflow and increase sales efficiency.

Create an order via chat on Zaapi

Create an order via chat on Zaapi


Creating an order is as simple as

1. Press the tab on the right to select "Create Order".

2. Select an existing product or add a custom product.

3. Enter the customer's shipping address.

4. Choose a payment method You can choose to accept GB Prime Pay payment service that supports credit card, TrueMoney and QR Code that is automatically verified through the system, or choose to receive payment directly via PromptPay or bank account without any additional fee.

5. Choose a shipping channel You can set the shipping price of each carrier in advance. You can then press confirm to send a summary of the order details and payment method to the customer immediately in the chat.

Streamline your sales process, save time, and increase customer satisfaction with Zaapi's chat-based order creation. Empower your customers to browse, select, and pay for products effortlessly, all within a single chat interface.

Try Zaapi free for 7 days

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Download order information

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Systematically download customer order information

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Saved Filters

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Create chat filters within the team to make it easier for the admin team to respond to customer chats.

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View Agent Chat History

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Systematically view admin chat response history

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Assign Chats to Agents

Assign Chats to Agents

Store businesses that need admins to respond to chats with a large number of customers. This is where it needs to go, which can cause management problems.

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Add Team Members

Add Team Members

The Add admin team function allows merchants to add an admin team to respond to chats on the Zaapi system and can restrict access.

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SHARE IMAGES AND PDFS

SHARE IMAGES AND PDFS

SYSTEMATICALLY MANAGE THE DELIVERY OF IMAGES AND PDF FILES TO CUSTOMERS. DON'T WORRY ABOUT PAPERWORK. MANAGE THE DELIVERY OF WORK FILES AND PRODUCT CATALOGS.

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Mark Chats as Resolved & Follow Up

Mark Chats as Resolved & Follow Up

Identify customer message status in tracking and finish format, helping manage sales to the admin team. You can see which customers are still following up.

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Create Quick Replies

Create Quick Replies

Respond to customers with Quick Reply creation, making chat responses faster with just one click.

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Add Custom Labels

Add Custom Labels

Merchant businesses can tag customers to know which group of customers they are to better serve their customers.

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View Ad Source in Chat

View Ad Source in Chat

Customers come from any Ads you know. View Chat Ads on Zaapi

Record Customer Information