Mark Chats as Resolved & Follow Up

Identify customer message status in tracking and finish format, helping manage sales to the admin team. You can see which customers are still following up.

Always keep track of the chat status with your customers by applying quick labels to conversations. Mark conversations as resolved, or specify to follow up at a later date so that your agents are always informed.

‍

Try Zaapi free for 7 days

‍

Latest features on Zaapi

See more functions from Zaapi's team of experts

Total Price

All

Download order information

Systematically download customer order information

Total Price

All

Saved Filters

Create chat filters within the team to make it easier for the admin team to respond to customer chats.

Total Price

All

Respond to Customers on Desktop & Mobile

No matter where you are, you can use Zaapi anytime, anywhere. Our system supports both mobile phones and computers, iOS and Android.

Total Price

All

Create Orders in Chat

On Zaapi's system, users can create orders for customers and send payment channels instantly in the chat. Reduce admin team workflow to increase sales

Total Price

All