Table of Content

Saved Filters

Save frequently used filters to easily navigate your inbox

Whether you're handling customer inquiries, collaborating with team members, or simply trying to stay on top of your customer chats, staying organized is key. With Saved Filters, you can create and save filters based on various criteria such as label, chat status, assignee, or read status. Gone are the days of sifting through countless customer chats to find the ones that matter most to you. Now, you can quickly navigate to different inboxes in a matter of seconds, making your workflow more efficient than ever before.

Any filter created by an admin in your organization will appear under the "All team filters" section. This means that your entire team can benefit from standardized filters, ensuring everyone follows the same organization structure. It's a game-changer for team collaboration and ensures that important emails are never overlooked.

We understand that everyone's workflow is unique, which is why we've included the ability to favorite individual filters which only apply to your account. This means you can tailor your inbox to your specific needs without affecting the team's shared filters

With Saved Filters, your team of admins can organize their inbox better and respond to customers much faster. No more time wasted on finding specific customer chats; instead, focus on what really matters – delivering exceptional service and growing your business.

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