Table of Content

Integrate Multiple Chat Channels

Support for all of the major social and marketplace platforms; Facebook, Instagram, LINE, Shopee & Lazada

Streamline your chat management across multiple channels effortlessly with Zaapi's comprehensive chat integration system. Our solution revolutionizes sales by consolidating all your chats from various channels into one user-friendly platform. Bid farewell to the hassle of switching between different chat interfaces and say hello to a seamless communication experience.

Zaapi's chat integration system seamlessly connects with popular channels like Facebook, Instagram, LINE OA, Shopee, and Lazada, empowering you to handle up to 50 accounts simultaneously.

By centralizing all your chats in one place, our system allows you to streamline your responses efficiently. Whether it's a customer inquiry, a sales lead, or a support request, you can promptly address them all without the need for multiple logins or complex workflows.

Latest features on Zaapi

See more functions from Zaapi's team of experts

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Download order information

Download all order data on Zaapi Manage and track every order systematically.

Create and Manage Orders
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Saved Filters

Save frequently used filters to easily navigate your inbox

Customise Workflows
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Respond to Customers on Desktop & Mobile

At the office or on the go, respond to customers wherever you are

Centralise Chats
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Create Orders in Chat

Effortlessly create orders via chat for a convenient and efficient ordering experience

Create and Manage Orders
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Track Product Inventory

Track product inventory, monitor sales status, and efficiently manage products in stock

Create and Manage Orders
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Multiple Payment Methods

Offer your customers full flexibility with a range of different payment options

Create and Manage Orders
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Share Products

Share product details into chat with one click

Create and Manage Orders
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View Customer Information

All your customer information saved in a single place

Record Customer Information
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View Ad Source in Chat

Understand the context by viewing which Facebook Ad a customer messaged through

Record Customer Information
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Add Custom Labels

Organise your chats with customisable labels

Customise Workflows