View Agent Chat History

Systematically view admin chat response history

Empower administrators to view past conversations with customers in real-time, fostering improved responsiveness and efficiency in addressing their queries. This feature not only streamlines the admin's communication process but also facilitates the evaluation of their customer service performance, allowing for continuous improvement and better outcomes.

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Try Zaapi free for 7 days

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Latest features on Zaapi

See more functions from Zaapi's team of experts

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Download order information

Systematically download customer order information

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Saved Filters

Create chat filters within the team to make it easier for the admin team to respond to customer chats.

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Respond to Customers on Desktop & Mobile

No matter where you are, you can use Zaapi anytime, anywhere. Our system supports both mobile phones and computers, iOS and Android.

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Create Orders in Chat

On Zaapi's system, users can create orders for customers and send payment channels instantly in the chat. Reduce admin team workflow to increase sales

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