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However your company works, you can customise Zaapi to suit your workflow to enable seamless chat communication with buyers. Add custom labels, create frequently used quick replies, and organise your inbox however you want with full flexibility.
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Saved Filters
Create chat filters within the team to make it easier for the admin team to respond to customer chats.
การจัดการเวิร์กโฟลว์
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SHARE IMAGES AND PDFS
SYSTEMATICALLY MANAGE THE DELIVERY OF IMAGES AND PDF FILES TO CUSTOMERS. DON'T WORRY ABOUT PAPERWORK. MANAGE THE DELIVERY OF WORK FILES AND PRODUCT CATALOGS.
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Mark Chats as Resolved & Follow Up
Identify customer message status in tracking and finish format, helping manage sales to the admin team. You can see which customers are still following up.
การจัดการเวิร์กโฟลว์
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Create Quick Replies
Respond to customers with Quick Reply creation, making chat responses faster with just one click.
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Add Custom Labels
Merchant businesses can tag customers to know which group of customers they are to better serve their customers.